Privacy Policy

Effective: 5/17/19

AlphaMedia d/b/a Rocketgrab (“Rocketgrab”, “our” or “we”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of www.rocketgrab.com (this “Site”) in order to provide our services, features and content (the “Service”).  This Privacy Policy applies only to information that you provide to us through this Site. 

 

Information We Collect

We collect personal information from you when you use our Site and the Service, including:

 

  • Your name, address, email address when you register with us through the Site as a Rocketgrab member or elect to receive email deal alerts;
  • Your transaction history, such as your purchases or searches on our Site;
  • Your comments when they are posted to a public area of the Site;
  • Your social media interactions, for example, if you share information about your purchase;
  • Information about your device, internet connection or browser when you navigate to this Site or use the Services, and the webpages you visited before and after visiting our Site;
  • Other information collected automatically using cookies, beacons and other technology, as you navigate our Site or Service, such as deals that you viewed or pages you visited. We may use these technologies to collect information about your online activities over time and across other websites.  

 

If you choose to make a purchase of a voucher through the Site, you will be redirected to the website of our third-party payment processor. The third-party payment processor may collect additional personal information, including, but not limited to your credit card number and other billing information, in accordance with its own Privacy Policy.

 

Rocketgrab will not have access to any personal information you provide to a third-party payment processor.  Other websites and online services follow different rules regarding the use or disclosure of the Personal Information you submit to them.  We encourage you to read the privacy policies or statements of the other websites and online services you visit.

 

How We Use Your Information

We use your personal information to provide the Service, complete your transactions, and respond to your inquiries. We also use your personal information to contact you with Rocketgrab marketing or promotional materials and other information that may be of interest to you.  If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or select “manage your preferences” on the Site.  (See “Changing or Deleting Information,” below.)

 

We use the information that we collect automatically, such as your IP address, browser information and search requests, to monitor and analyze use of the Site and the Service and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, and to better tailor it to our visitors’ needs.  For example, some of this information is collected so that when you visit the Site again, it will recognize you and serve advertisements and other information appropriate to your interests.  We also use this information to verify that visitors to the Site meet the criteria required to process their requests.

 

We use the information collected by cookies, web beacons and other web technology, to provide you with a customized user interaction, such as by saving your passwords or searches and to enable certain features of the Site to better understand how you interact with the Site and to monitor aggregate usage by users. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.  If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Service.

 

How We Share Information

Rocketgrab Members.  When you post comments or other communications through the Site, other Rocketgrab Users will see your username and the other information you choose to submit to the Service. Providing this information is voluntary and should correlate with the degree of interaction you want to have with Rocketgrab Users.  We recommend that you guard sensitive information and that you not use your real name as your username, since that would allow others to identify you.

 

Aggregate Information.  We may share aggregated information that may include personal information with third parties, such as an analytics service, for industry analysis, demographic profiling and other purposes.

 

Service Providers.  We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Site-related services (e.g., without limitation, accounting, maintenance services, database management, web analytics and improvement of the Site’s features) or to assist us in analyzing how our Site and Service are used.  These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Merchants.  We will share your name with the merchants from whom you purchase vouchers through the Service, together with a unique voucher number that associates the voucher with you. For example, when you make a purchase of a voucher through Rocketgrab, we will provide your name to the applicable merchant who issued and sold the voucher for the successful fulfillment of your purchase.

 

Compliance with Laws and Law Enforcement.  Rocketgrab cooperates with government and law enforcement officials and private parties to enforce and comply with the law.  We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of Rocketgrab or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.

 

Business Transfers.  Rocketgrab may sell, transfer or otherwise share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

 

Other. For any other purpose disclosed by us when you provide the information or with your consent.

 

Changing or Deleting Your Information

All members may review, update, correct or delete the personal information associated with their accounts by contacting us.  Be aware that deleting certain information may result in the deactivation of your account. If you would like us to delete your record in our system, please contact us at [email protected] with a request that we delete your personal information from our database. We will use commercially reasonable efforts to honor your request. If you have made public postings to the Site, copies of these postings may remain viewable in cached or archived pages.

 

Security 
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where you have chosen a password for access to certain parts of our Site, you are responsible for keeping this password confidential.  Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. 


International Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.  If you are located outside the United States and choose to provide information to us, RocketGrab transfers personal information to the United States and processes it there.  Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

Links to Other Sites and Services
Our Site contains links to other websites, online services or applications (each a “Third Party Service”), e.g.: You may be brought to the website of our third party payment processor.

 

If you click on another third-party link, you will be directed to that third party’s website or online service.  The fact that we link to a Third-Party Service is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices.  We do not exercise control over Third-Party Services.  Such Third-Party Services may place their own cookies or other files on your computer, collect data or solicit personal information from you.  Other websites and online services follow different rules regarding the use or disclosure of the personal information you submit to them.  We encourage you to read the privacy policies or statements of the other Third-Party Services you visit.

 

Our Policy Toward Children
This Site is not directed to children under 18.  We do not knowingly collect personal information from children under 13.  If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at [email protected]  If we become aware that a child under 13 has provided us with personal information, we will delete such information from our files.

 

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or write us at: 1211 SW 5th Avenue, Suite 750, Portland, OR, 97204 .

 

Changes to our Privacy Policy

This Privacy Policy may be updated from time to time.  We will notify you of changes by posting the new Privacy Policy on the Site.  You are encouraged to consult this policy regularly for any changes. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Rocketgrab Terms of Service, accessible at http://www.rocketgrab.com/terms-conditions.

 

Contacting Us

If you have any questions about this Privacy Policy, please contact us at [email protected]